A culture of quality.
headlines is a caring and responsible company. We set ourselves high standards for service quality, work life, trust and professionalism. Our commitment and experience also mean we can help our clients drive their own corporate responsibility, quality, eco-friendly and compliance campaigns.
Our credentials include:
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Investors in People
We recognize the importance of engagement among our own team and in 2006 achieved Investors in People accreditation. This means that the people working with you will understand and support the culture and aims of headlines. They are empowered to contribute to decisions that affect their daily work. We enjoy an extremely low staff turnover.
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ISO 9001:2000 – quality control
Our quality control processes have been ISO accredited since 2002 and are audited every year to ensure they remain compliant with the international standard. As a customer, you will be regularly canvassed and, if you are not totally satisfied with your experience of working with us, we will always investigate and take appropriate action. Our main suppliers also have this accreditation.
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CiB sponsors and award winners
We are official supporters of our professional body, the British Association of Communicators in Business, and regularly win awards in the Oscars of our industry, where our work is judged by our peers for quality, effectiveness and innovation.
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Forest Stewardship Council Chain of Custody
If your publications are printed by headlines, we can guarantee that the materials and processes used are environment-friendly. If you choose paper that is not recycled, it will be approved by the Forestry Stewardship Council as originating from a certified well-managed forest.
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ISO 14001 – environment friendly production
The processes used to print your publications will meet the international standard for environmental responsibility. This means harmful emissions are minimised, noise and waste fall within strict limits, energy is conserved and materials recycled or disposed of in an approved manner. Print employees also work in a safe and hygienic environment.
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